14WARD 14CANDIDATE VOICES Independent · Nonpartisan

GO DEEPER · LEADERSHIP & EXECUTION · How will you get it done?

L07 · question 7 of 10

Decision-making

If the loudest residents want one thing but the evidence tells you something different, what do you do?

Quick version: S17 · If the loudest residents and the evidence disagree, which do you follow?

Answer

Susan Chapelle

I would listen carefully, check the evidence and make the decision I can justify in the public interest. Volume is not a measure of how many people are affected or how serious the consequences are. Residents often identify problems that a report misses. I would ask what they are experiencing, examine the assumptions and seek input from people who have not been heard. My research background makes me attentive to the quality of the information, not simply whether a document contains numbers. If the evidence remained convincing, I would explain it in plain language, including its limitations and the trade-offs. I would look for adjustments that address legitimate concerns without undermining the purpose of the decision. A trial with clear measures may help where uncertainty can be tested safely. Nor would I dismiss people as uninformed because they disagree with me. After deciding, I would publish my reasoning and the conditions under which I would reconsider. Listening does not require promising everyone their preferred outcome. It requires taking their concerns seriously and being accountable for the choice I make.

Maria Voutsinas

I will not make decisions based on whose voice is the loudest. I will meet with residents to ensure that I know what their positions are, discuss the evidence with them to try and resolve any opposing perspectives but at the end of the day make a decision based on the evidence before me.

A concrete example from their experience

Susan Chapelle

The LNG project in Squamish taught me that lesson. Provincial, federal and First Nations authorities approved the project, while some of the loudest residents opposed it. Council did not have authority to stop it. In my assessment, failing to work from that reality weakened our negotiating position and cost us opportunities for housing, revitalization and tax revenue. Residents’ concerns deserved scrutiny, but we also needed to understand the evidence and our actual powers. I would focus on securing enforceable benefits and protections, and explain that decision openly, even when the most vocal residents wanted a different approach.

Responded, but not to this question

Denise Walcott

No response yet

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